HerRoom Response: We are surprised to hear this. The item has a soft plush backing. Soaking in fabric softener many times soften ups a fabric. Disappointed from Kansas
HOLIDAY RETURN POLICYItems shipped by HerRoom.com & HisRoom.com between November 11, 2020 and December 16, 2020, may be returned until January 15, 2021, for a full refund subject to our other return guidelines.
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