HerRoom Response: We suggest trying Elomi Amelia (EL8740) that also has spacer cups. This bra has a side panel that helps contain breast tissue. Anita from Indiana
Elila Response: It’s important to give your bra a rest in between wears as well as hand wash & hang dry them. We suggest you have one to wear, one to wash and one to rest to get the longest wear from your garments. Also, if the garment is a little big the wire will have too much movement and will pop out. Be sure you have a snug fit. Stephanie from Detroit, MI, USA
Elila Response: I am sorry you were not happy with the item you purchased, if you are looking for more support we would suggest that you try one of the Elila cut and sew styles like Elila Leopard Lace Underwire Bra 2211 or Elila Full Coverage Stretch Lace Underwire Bra 2311 underwire bras and or Elila Lace Soft-cup Bra 1303 or Elila Molded Softcup Spacer Bra 1803 non wire bras. Shanthi from New York, N.Y. USA
Don’t love your purchase? Want another size or color? No problem. Simply return your original order within 30 days and you will be refunded back to your initial form of payment. You will then select the new item for your new exchange order, payment will be processed, and your new exchange order will ship immediately. Original orders processed under PayPal will have to have updated payment information provided to process new exchange orders. Please note that we can only accept new, unwashed, odor-free merchandise in its original packaging with attached unfolded tags. Given the intimate nature of our merchandise, we reserve the right to refuse an item that does not meet hygiene and health regulations.
HerRoom has partnered with Borderfree, a trusted 3rd-party company to handle our international orders. Due to Borderfree's policies, an item you return will be processed as a refund. You can then place a new order for the item you'd like to receive. To initiate an international return, please contact us to request a Return Merchandise Authorization (RMA). Your RMA will be issued through our partner Borderfree and include mailing instructions, drop-off locations and your shipping costs related to returning the item(s).
Our dedicated returns staff process returns within 2-4 business days once received into our Distribution Center. The intimate nature of the products we sell requires intensive quality testing and inspection. A questionable return can take longer. The availability to your funds is determined by your credit card issuer or your financial institution.
If you wish to return a purchase, you are responsible for the return shipping. For your convenience, we provide a pre-paid return label option for $5.95. Once we process your return, this fee will be deducted from your return credit. You may also ship your return back yourself, and we recommend using a traceable method since we cannot be held accountable for lost packages.
Did we make a mistake and ship you the wrong item? Please call us a 1-800-558-6779 (toll-free U.S.).
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