Fit Fully Yours Response: Thank you for your feedback. Gloria has different fabrication used the Maxine. Slightly softer. Maxine will be available in lighter blush color early next year. Diane from Phoenix, AZ
HerRoom Response: Thanks for your feedback! We suggest you visit our Bra Fit Center for many tips to get your best bra fit. Takiela from
Fit Fully Yours Response: Thank you for your feedback. We are sorry to hear you were not happy with your purchase of Gloria Collection. Straps in Gloria are fully adjustable but not too stretchy to give maximum support. Sometimes washing products helps to soften up the new fabrication. Kelly from Michigan
Fit Fully Yours Response: Thank you for your feedback. We are very sorry to hear that you are disappointed in our product. Gloria Collection has a very soft fabric used and with proper care and hand washing (proper temperature) it will last a very long time, definitely way more than 6 months. This is also depended on the number of regular wears and amount of washes between those wears. Candi from Atlanta, GA USA
Fit Fully Yours Response: Thank you for your feedback. Yes, both of those Collections are full coverage bras. Gloria is the same coverage as Maxine. If you have ordered size 36DD and you could fit your hands in the top of the cups with room to spare, it looks like the bra was too big in the cup. Perhaps size 36D would work better for you in those Collections. I would definitely refer to Bra Fit Center to make sure you are ordering correct size. Once you have correct size in either of the Collection I am sure you will be very satisfied. If the size you have ordered is not correct size for you this will for sure affect fit, support, comfort and customer satisfaction. TK from Dallas, TX
Don’t love your purchase? Want another size or color? No problem. Simply return your original order within 30 days and you will be refunded back to your initial form of payment. You will then select the new item for your new exchange order, payment will be processed, and your new exchange order will ship immediately. Original orders processed under PayPal will have to have updated payment information provided to process new exchange orders. Please note that we can only accept new, unwashed, odor-free merchandise in its original packaging with attached unfolded tags. Given the intimate nature of our merchandise, we reserve the right to refuse an item that does not meet hygiene and health regulations.
HerRoom has partnered with Borderfree, a trusted 3rd-party company to handle our international orders. Due to Borderfree's policies, an item you return will be processed as a refund. You can then place a new order for the item you'd like to receive. To initiate an international return, please contact us to request a Return Merchandise Authorization (RMA). Your RMA will be issued through our partner Borderfree and include mailing instructions, drop-off locations and your shipping costs related to returning the item(s).
Our dedicated returns staff process returns within 2-4 business days once received into our Distribution Center. The intimate nature of the products we sell requires intensive quality testing and inspection. A questionable return can take longer. The availability to your funds is determined by your credit card issuer or your financial institution.
If you wish to return a purchase, you are responsible for the return shipping. For your convenience, we provide a pre-paid return label option for $5.95. Once we process your return, this fee will be deducted from your return credit. You may also ship your return back yourself, and we recommend using a traceable method since we cannot be held accountable for lost packages.
Did we make a mistake and ship you the wrong item? Please call us a 1-800-558-6779 (toll-free U.S.).
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