• Domestic Shipping (United States)
• International Shipping
Please note: All dollar figures on this page are before sales tax.
Standard domestic shipping - FREE with a purchase of $70.00 or more!
We ship via U.S. Postal Service (USPS), UPS,
or other carrier at our discretion. These packages usually arrive within 5-10
business days. A shipping charge of $5.00 applies to orders up to $69.99.
Expedited shipping is available for an extra charge.
| Shipping Method |
Delivery Time * |
Orders Under $70 |
Orders $70+ |
| United States - 48 Contiguous States |
| Standard Shipping |
5-10 Business Days |
$5 |
FREE! |
| UPS Ground |
3-7 Business Days.
No Saturday Delivery. |
$8 |
$3 |
| USPS Priority Mail |
3-7 Business Days |
$7 |
$2 |
| UPS Second Day Air |
Second Business Day.
No Saturday Delivery. |
$15 |
$10 |
| UPS Overnight |
Next Business Day.
No Saturday Delivery. |
$25 |
$20 |
| USPS Express Mail |
1-2 Business Days |
$30 |
$25 |
| United States - Alaska, Hawaii, Protectorates & Territories |
| Standard Shipping |
6-12 Business Days |
$5 |
FREE! |
| USPS Priority Mail |
5-10 Business Days |
$7 |
$2 |
| United States - APO/FPO Addresses |
| Standard Shipping |
6-12 Business Days |
$5 |
FREE! |
| USPS Priority Mail |
5-10 Business Days |
$7 |
$2 |
* All delivery times shown are estimates. Our carriers will not guarantee arrival dates of packages.
Please keep this in mind if time is critical. Days in transit begins on the first business day after an
order is shipped. All transit days are business days (Monday-Friday, excluding holidays).
UPS cannot deliver to P.O. or APO boxes. UPS does not deliver on Saturday.
Insurance
You may insure your shipment at checkout for an additional fee of $2.00.
We highly recommend that you select this option. If your order is insured, HerRoom will promptly resend your order if the package cannot be located within 15 business days from the date you notify us that the package has not been received, or as soon as the replacement items are available. Please understand this timeframe is what our carriers require when insurance claims are submitted.
If you reject the insurance option at the time of purchase, HerRoom will not be responsible for merchandise that may be lost or damaged in transit.
For your protection, orders over $150 may be sent "Signature Required".
International Shipping
HerRoom has partnered with a trusted third-party company, iShopUSA, to fulfill orders for our
international customers. Simply put any items you wish to purchase in your shopping cart and choose the "international checkout" option. The items will
automatically be transferred into an iShopUSA cart. You may pay with international credit cards, PayPal and bank wire transfers. iShopUSA will process your
payment and guarantee delivery. Once your order is completed, all inquiries should be directed to iShopUSA Customer Service Department.
Shipping costs may vary considerably based on four factors:
| Order size & weight
Destination country
Shipping preference
Duties & taxes collected by your government |
These are determined during the checkout process. To see the shipping costs for your specific order, please continue shopping and begin your checkout.
Email Shipment Confirmation
On the day your order is shipped, we will send you an e-mail with your tracking number. We usually send these confirmations towards the end of the day.
A Word About HerRoom's Packaging
Most of HerRoom's packaging material is recyclable and much is made from recycled content. Both our boxes and
envelope mailers have recycled content. The satin wrap tissue is made of 70% recycled material. All of these, along with the poly bags your lingerie pieces
come in, are completely recyclable. So when you receive your purchase we hope you love your new undies and will recycle the rest.
