HerRoom Response: Our details clearly state the hardware is plastic. If you saw advertising for metal, it was not on our site. Sarah from Parlin,NJ
Elila Response: Sorry that the Elila style 1515 didn’t meet your expectations. If you are looking for a full support, full coverage bra then we would suggest style 1305. If you prefer the front hook then we would suggest using the shoulder pad as a cushion and pull it down to cover the buckle so it won’t poke you. Lisa Tunsky from United States
HerRoom Response: The new locks are considered a big improvement. They are 5x stronger. Please review the videos we have provided that show the many ways to adjust and thread the straps. It's quite an improvement. Lucinda from Starke Florida
HerRoom Response: Please review the videos now showing on this bra for more information on the new straps. Doris - EV from Tennessee
Elila Response: When finding your Elila size, we suggest adding 4” to your diaphragm measurement to get your band size. You can double check this measurement by taking the tape measure around your back, under your arms and just above your bust. This is also a good indicator to get your band measurement and check against your diaphragm +4” measurement. Carol from
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