Customer Reviews

I didn't catch the Customer Service person's name but she did a great job. I appreciate her sticking with me to solve the issue my 3 duplicate orders. Thank you.

Karla was very helpful in answering my questions regarding sizing and with setting up an exchange for one of the items I ordered. Very friendly.

Thank you for making it easy for me with my hectic schedule to return my item and I'm looking forward to purchasing more.

I needed to change an item in my order. They were very helpful. Yes I will recommend HerRoom to my friends. Good experience.

Service was good. . . it was just a little hard to hear her.

It's taken a while, but you are one of the few stores that sells D7 bra sizes for a reasonable price. The price I pay for big boobs, thanks guys

I had made mistakes in sizes on 2 of the bras in my online, after hrs. order. Called as soon as cust service opened and she efficiently modified my order. and has emailed me the changes.

Daisy was very helpful in helping me with tracking my order. She was very courteous and sweet.

Great customer service and a great help finding what I am looking for! Hope it works as Playtex discontinued a stylle that I used for years. Fingers crossed. and thanks!

Received my order today. Nice Elomi Matilda. Feels good. May need to return for larger size? Stephanie was a big help and the bra arrived as she stated. Thanks.

Karla did an excellent job with customer service. I appreciate all she did to rectify the situation.

Hello, The associate was able to accommodate my request to ship my items in a flexible plastic envelope. This way the postman can fold it / roll it & put it in my mailbox opening ( 5" x 8") . So I don't have to worry that it will be stolen from the hallway of the apartment building.

Love ordering from your store ..... To be able to make a phone call and order the items you need is wonderful

Via chat discussed re: purchase and birthday discount I failed to apply. Agent was quick and applied discount to order and offered GREAT customer service. I work in retail and know how important that "first" contact is! GREAT JOB!!!!

I always order my bras from Herroom not just because you carry my favorite brand -- Panache -- and my size, but because your customer service has always been courteous and professional. Your return policy is clearly posted on your items.

I needed to change the size of bras that had been backordered. Amber was very helpful and changed the bras to the new size. Thank you very much. I really appreciate the help!

Your team answered in a chat. And when I finished and called customer service my dilemma was taken care of right away. Thank you

I am very pleased with your customer service you have really good people working there !

The ordering was fast and courteous. I am hard of hearing, but I could understand every word of your representative who took my order. Thank you.

Amber was very helpful and she tried to do what I asked but the item was back ordered.