For this bra to maintain it's shape and wear-ability it is very important to follow the instructions regarding care and washing very closely. It sounds as if the bra was machine washed and dried and was damaged in the process. It must be hand washed and laid flat on a towel to dry. The bra is made of a very delicate blend of Tactel nylon and Lycra spandex and it must be cared for properly.
Susan from Raleigh, NC
Originally I purchased a 36C, because I measured as a 36C at my last fitting. However, the bra that arrived was at least a cup too small. Not unusual. I often have to order a cup-up.
so I ordered a 36D to see if that would fit better, and I was pretty sure it would. NO. It was about a half cup too small, causing strange bulges either on my sides or resulting in the dreaded "four boob" front. Any time I bent over, I would stand up with four boobs as my breasts tried to topple out of the bra.
Worst of all: the straps squeak. It sounds like the creaking rigging of a ship's mast!
I was so very let down by this bra. I've bought things from Victoria's Secret that fit better--and cost less!