Teri Response: We are very sorry to hear about the issue with the sizing chart and the cost to you to exchange. The size chart takes your given dress size and converts it into a panty size. We are sorry these did not work out for you. Stacie from NE
We hope the replacements you ordered in size 11 work well for you. We make 331 very stretchy and generous to fit all body types. Our size chart should be used as a guide to help you find the correct fit, but due to variations in body type the charts will not always be an exact match. Carrie from Woodland, Ca
Teri Response: We are sorry these did not work out for you. Our size charts reflect the actual sizing of the garment. To best assess your fit, choose your favorite panty and measure the waist and hips, then compare the measurements with your desired garment's sizing information. Please note that this style has a lot of stretch to accommodate women of varying body types. Mildred from clayton ga
Teri Response: We make 331 very stretchy to fit all body types. The gathering is very generous to fit comfortably on a women with a larger stomach area or behind. We find that many women love this style. Cherbear from Chicago, IL