Thank you for your feedback, we appreciate your comments and we are glad you found aspects of this bra that you enjoy. We have reviewed the wording regarding the padding of the cup and agree that it is ambiguous, though we certainly did not mean to mislead you! We strive to provide our customers with all the information we can to help you make your purchases. Additionally, we assure you that the material used on this bra is microfiber and not cotton.
Linda from Laurel MD
I sincerely apologize for the strap breaking. We always strive for the best quality possible and attempt to catch any issues before our customers do. Thank you for bringing this issue to our attention, we will be on the look out for similar problems with this product.
Mills from Georgia
Thank you for your feedback. While we do offer our lingerie at competitive prices, we take great pride in the quality of our materials and manufacturing. We are confident our plastic rings are the best choice for this bra, both aesthetically and practically speaking. These plastic rings are far superior to small metal rings, which we have found to be flimsy and break easily. Unlike a dyed metal ring, the color of our plastic rings will never wear off and the material will not tarnish or corrode. Plastic is used worldwide in industrial settings and on heavy machinery for this reason.
That being said, we are sorry that one of the strap adjusters broke, we have alerted our quality control team to be on the lookout for any future issues.
As for sizing, we always suggest closely reviewing the size charts provided for our products before making your final decision, bra sizing can vary greatly amongst different brands so relying on the size you think you are is not always the best way to make your selection. Unfortunately, there is no standard sizing system for lingerie, though we do recommend using the Universal Cup Size feature as a helpful tool.
Victoria from Nevada
Teri Response:Thank you for your comments, we are sorry we do not carry your size at this time. We have forwarded your comments to our product development team.
Teri Response: Congratulations on your recent weight loss, one of the most exciting and challenging parts of weight loss can often be shopping for a new wardrobe. Finding the right bra size across different brands can be very frustrating for anyone, and as a result 80% of women wear the wrong bra size. The best way to shop for bras when you are unsure of your sizing is to try on several sizes. We recommend using the HerRoom "Bra Fitting Made Easy" section.
CR from Iowa