Haven't heard a complaint about the straps before. But I have heard that the cups do seem pointy to some customers. I am sorry that the shape is not to your liking.
rubyslipper from Sacramento, CA
I think because you are 5'3" and under, yet wear a large cup and band size this problem is occurring.
Sandy from San Francisco
The only explanation I can think of is that this is a damaged product, it must not be sewn right. A review like this is highly unusual.
Laura from Milwaukee
This bra was fit on our 38C fit model and it was perfect. Our fit models are used by all the brands in the industry, so a review like this is rare. I am sorry this bra did not work for you.
Carole from Hugo, MN
QT Response: You should probably try a 32C. Since you didn't refer to the band size being too small, a 34C may not work. Since the cup on the 34C is the same on the 32D cup, it might still pucker.
Kathrine from USA
QT Response: It's hard to say if you need a different size since the wires are poking you in the armpits. The truth is that not every bra will fit every "body type" out there.
Tonya from Michigan
QT Response: You can try a fabric softener, but bra's should always be hand washed.
Brenda from WI/USA
QT Response: If you are a 32G, then you should try the 34DDD. When you go down a cup size you should always go up one band size and vice verse, if you go up a cup size then you should go down a band size.
Lisa from Barkhamsted CT USA