QT Response: Not sure what happened -maybe in the shipping of the garment the cups got crushed - not sure? This garment does flare out slightly to accommodate your hips. Marissa
QT Response: We are sorry to hear that you are not happy with our product. The bra has to be somewhat rigid to provide good support. Terry from Alpine, AZ
QT Response: It sounds like your torso may be to long for this garment. We are sorry this item didn't work out for you. Mariel from Naples, FL
QT Response:This must have been a mis-stitch in the sewing process. This would be unusual since these are tacked on and are usually quite strong. NC from New York