HerRoom Response: Thank you for this information. We have contacted you to initiate an exchange. We have also forwarded your comment on to Moving Comfort.
Moving Comfort Response:
Moving Comfort stands by its products 100% and if a customer is not satisfied they should return the product. In this case it sounds like an anomaly. There is no telling what this odor is or how it started. It could have been in the finishing process at the factory or in shipping.
Tracy from Lindenurst, NY
HerRoom Response: This bra does have straps that adjust in the back.
Dionne from Miami, Fl
HerRoom Response: The straps on this bra are adjustable.
Elizabeth from NYC, NY