HerRoom Response: This item had a sudden demand due to the Oprah "Favorite Things" Show. Inventory suddenly became scarce. We always closely inspect all items before shipping, and yours was found to have a defect.
Miraclebody Response:Please note these jeans may not be the right fit for everybody, but the majority of our customers seem to be very happy with this product. We hope that you would try going down a size to a 10 and see if they worked better for you.
zoe from Philadelphia, PA