HerRoom Response: The padding on this bra is really minimal and is there to provide modesty.
Cindy from Gurley,AL,USA
HerRoom Response: IF straps are digging into your shoulders, this is often a symptom that your band size is too big. Perhaps a 38H will fit you better.
Michelle from Fort Worth/TX/US
HerRoom Response: Unfortunately, when a flaw in the garment arises after it has been worn and washed, we are unable to assist. We would greatly appreciate customers reviewing the garment for flaws like this prior to removing the tags and wearing the garment.
HerRoom Response: The creaking sound you are probably hearing is from the casing which surrounds the underwire being sewn a little too tight. When the wire moves, it creates this sound. It is not a common problem, but we have very occasionally heard this from customers who wear other brands as well.