HerRoom Response: Your symptom usually means there is too much stress on the bra band. Perhaps a larger band size.
Diane from Lake Mary, FL, USA
HerRoom Response: This bra is designed to give cleavage. It's possible you did not have your breasts placed up and in the cups. This would be why your breasts may have been flattened. We agree with you that the straps tend to run short (as our back view shows).