Vendor Response: Thank you for your feedback, We will look into the packaging on this item.
Jen from USA
Fashion Forms Response: This is a great selling product. Fashion Forms has never had this comment before. We also have Gel Shoulder Cushions BQ630
which is the same solution, different product, that you might try instead.
kiki from Chicago, IL USA
HerRoom Response: It's possible your band size is too large. Consider going down a band size and up a cup size and see if you don't get better support.
KARLA from EVANS, CO USA