The Strap Connection simply connects the 2 bra straps in the back to prevent them from falling off the shoulder. It shouldn't be uncomfortable. The only possible solution is that you have them twisted or too tight.
Judith from VA
Even though there are directions for putting this style on by yourself; it can be difficult.
Deborah from Muscle Shoals, AL (United States)
Fashion Forms Response: This item can be difficult to put on by yourself, but no more so than hooking the bra itself. However, there are instructions and sketches on the back of the package that show you how to put it on by yourself by bringing the back of the bra around the front. The slot in the clasp should fit a bra strap up to 5\8" and should fit the majority of bra straps.
Pam from Kirkland, WA, USA
Fashion Form Response:We checked with Fashion Forms and they said that there wasn't any particular issue with this style. They also said that there might have been a few bad clips and they would be happy to replace them. You might also try the strap solutions 1990
, as they both do the same thing.
Kate from MN