HerRoom Response: We are sorry you feel this way. Upon reviewing of your order, we sent your exchange out the day after it was received by us. Also, we confirmed that our size chart is correct.
The Fantasie Kara bra is a great fit. The UK sizes differ from the US sizes. The 38FF is more like a US G cup depending on the bra style. Sorry for the confusion – we hope you will give us another try.
Mo from San Antonio tx
You might want to try our Florence bra 2411. Florence is a balcony shape which will bring the girls forward.
Or you might want to “cross-over” to our Elomi brand and try Caitlyn (EL8030).
You mention that the sides of the bra rubbed your underarms. The straps on Caitlyn come up from the center of the cup, not from the side. This means the back end of the upper cup won’t come up as high under your arm, and you might be a whole lot more comfortable. Also Caitlyn has a four-part cup with a side support panel which will bring the breasts forward.
TxBelle from Anchorage, AK
It’s quite likely that you have a “short upper torso” –as so many women do –meaning there’s not much room from underneath the breast to the shoulder... Very often under-wires will come up too high underneath the arm if you have this particular figure type: Sooo uncomfortable!
Sometimes it’s necessary to go down a cup size to shorten the wire, and in some cases you might have to compromise on the “center gore tacking” between the breasts too (the fabric piece between the cups should be right up against the chest wall).
I suggest you try Florence 2412. The cup isn’t quite as full, and this model has a different frame than 2091, you might find it to be more comfortable. Florence runs generously in the band so I ‘d recommend you try a 30J.
Claire from LR/AR/US
I would recommend you go to our Elomi brand and try Caitlyn 8030
in a 38JJ. Elomi bras are a bit sturdier and have more “guts” to them than the Fantasie bras. I think you’ll find #8030 to be a very comfortable and supportive bra. If you find the JJ-cup is still not enough, you can always go up in the band to provide more cup, and then alter the band down for snugness and support around the torso. BTW, #8030 goes up to 42JJ.
JoJo from VA
HerRoom Response: We are sorry that you did not see this information in our "Fitters Comments" tab where we clearly state the hook count. We also show a back view image.
Paula from Canton, OH/US
Fantasie Response: I think you are looking for a replacement for our discontinued Cally full cup (#7900) which has center-pull straps and a fuller cup than #2090. You might want to try our Helena 7700
which is built on the same frame as Cally full cup –with centered straps and more coverage in the cup.
Janell from Neenah, WI, USA
The design changes in cup sizes GG and larger to accommodate the larger breast and give more support. We find GG+ cups need the seam in the undercup to give proper support and shaping. We have found the 2091 to be true to size in band and in cup (In fact I have it on today! And if anything I may need to go down in band size. -Betty from Fantasie
Also the frame changes in GG+. The cup becomes a classic 3-piece cup with a hidden side sling on the inside. It provides fuller coverage than the D-G cup (the D-G cup is a balcony shape where the side panel swoops the breast tissue forward. - Freddy from Fantasie
Anne from PA