I read the washing/care instructions on the bra label before I wore it for the first time today but nothing prepared me for what happened. There's no way I can be the only person who had this issue so I'm incredibly surprised that in the reviews I read before I purchased this bra this didn't come up. Granted, I didn't read every single one, but I thought I read a fair number. Upon my first wearing of the bra, the black color bled completely through the two 100% cotton tank tops I wore while working out (White -- closest to skin AND pink -- next layer). I did about 45 minutes of cardio/elliptical and of course, I knew that I was sweating but it wasn't until I undressed that I found both tank tops were thoroughly discolored by the black dye (?) of the bra. I surely don't sweat alien perspiration so I am dumbfounded as to what is going on here. I can only hope that the color will wash out of the 2 tank tops. This is my second try with the Enell 100. First time I bought a color and (wrong) size that couldn't be returned (due to discontinuation, I think) but the reviews were so outstanding that I knew I had to give it another try. I like the support but I really dislike the fact that the outside cup seams showed through BOTH tank tops -- a most unflattering look, but it's not a terrible trade-off to get good support. Also, I wear a 32DD in every other bra and even though Enell's sizing chart indicates that 00 is the size for me... it isn't. Size 0 didn't work either. Size 1 did the trick, with just perhaps a teensy weensy bit too much space up top, but all in all a good fit. I'm literally about to wash the bra and then the two tank tops and hope for the best.
HerRoom Response: Thank you for this feedback. You are the first to share this issue. We are forwarding your comment to Enell.
HerRoom Response: Heather, we forwarded your comment on to Enell. They would like to get your bra for analysis. They have never heard of the black dye coming off at all. Someone will be contacting you shortly. Thank you for your feedback.
Enell Response: Thank you for sharing Heather's Feedback with us. As we have not heard of this happening before. We appreciate the opportunity to address her concerns. We have been in contact with Heather, along with the supplier of our fabric and we will continue to investigate why there was a problem with the dye in her bra.
We will continue to communicate with Heather until we have found the cause and she is a satisfied customer.
Thanks again for bringing this to our attention.
Heather from New York