Elomi Response: You don'’t mention whether you are a US or a UK 38H… If you are a US 38H, that would translate to a 38FF in UK sizing (Elomi is UK-sized). This might explain the extreme fullness in the cup. It bears mentioning that augmented breasts tend to have more projection than width, so the under-wires would sit too far behind the breast tissue. It might be necessary to go down a cup size or two.
Genie from Statesboro, GA USA
If you can put you whole hand between the bra and sternum, the band is definitely too loose. The ‘huge gap on either side in front of the under-wire’ could mean the cup is simply too big, or the band is too loose, or you breast tissue isn’t settled into the cup properly (always swoop and scoop!)… This bra could be the perfect bra for you if you are in the correct size. I would advise going down a band size, and up a cup size and making sure the under-wire is placed behind the breast tissue, and “tacks” at the sternum. The center piece between the cups should anchor the bra at the chest wall.
winsumwzl from northville, MI
HerRoom Response: You state that you are taller than 5' 9". This could be why the bra did not fit as well - the straps were not long enough for you.
Emily S from Amherst WI USA
HerRoom Response: Our description states this bra has bump-pads in the cups. A GG cup is smaller than an H cup. This is why it was small. This bra is designed to move the breasts to the center for maximum cleavage.