Vendor Response: Thank you for all the interest HerRoom.com gives to our various Brands – We appreciate their business! Going forward, we will forward these to our Marketing department for reading purposes. As I assume, these were passed to us as not to engage in the comments from our end – but as informational only. If the consumer needs to address an order concern, I see they have clearly stated the return guidelines. If they should need to contact us, the manufacturer, please to do so by giving the instructions to email us directly at our contact us page for Playtexfits.com, Balicompany.com, etc. Again, we thank you for your continued support of Hanesbrands, Inc KayKay