HerRoom Response: Your symptoms sound like your band size is too small.
Aviana Response: Rigid straps are a feature of this bra that gives it stabilization and structure. This bra is not designed to allow much “movement” as most of our customers are looking for support. There are many cheaper bras if loose, flexible comfort, not comfortable support, is the goal!
Pat from San Diego
Aviana Response: You may not realize this, but the bras are sized to allow you to wear it all through the month, as your size slightly changes. The 36 band has a setting for 35 and 37. The 38 band has a setting for 37 and 39. In other words, the outer hook on the 36 and the inner hook on the 38 are the same size. Perhaps you should buy both and try them on at the same time – so you will know what your size really is, and be sure you are trying it on when your body is cool and dry, and not at a time of the month when you have more weight or bloat than normal.
Ruth from Englewood, Florida, USA
HerRoom Response: Jane, there is an enormous difference between a 36F and a 40G bra. It really sounds like you have not found your correct size. I would encourage you to read our fitting information.