Sorry to hear this item didn't work out for you. We recommend going up to H cup. We are an European manufacturer and therefore sometimes the sizing can be a bit different than you are used to from American brands.
RG from NW FL
We are sorry that you didn't liked this bra and that you had trouble with the strap. Our products are not for petite-sizes in special. We try to make them work for as many women as we can and therefore we would have suggested to alter the strap and make them shorter. Once again we are sorry about the strap size.
Adele from Overland Park